Privacy

Where we rely on legitimate interests, we have checked that our use is necessary and fair, and does not override your rights. You can object at any time (see Your rights).

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Emails and your preferences

We only send newsletters and other marketing emails to people who have subscribed, and every one includes an unsubscribe link. If you book an event or session, buy from our shop or contact us, we will also send you service emails about that booking, order or enquiry, such as confirmations and reminders. These are not marketing.

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• Our general newsletter shares news, resources, opportunities and important updates from across our work.

• Our young people's newsletter shares news, activities and opportunities written for children and young people.

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You choose which newsletters you receive when you sign up. You can change this at any time by filling in our preference form again (your latest answers replace your earlier ones), or unsubscribe from everything using the link in any email or by contacting us.

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Tailoring what we send you. On our preference form you can tell us which topics interest you and which groups you belong to (for example parent or carer, young person, professional). We may use these answers, now or in the future, to make our emails more relevant to you. For example, we might send some emails only to people interested in a particular topic, or choose which stories and opportunities appear in your newsletter. If you have given explicit consent to share health information, we may also use it to send you relevant support (see Health and other sensitive information).

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We only use the information you have chosen to give us. This is simple sorting, not automated decision-making with legal or similar effects. Telling us your preferences is optional: if you don't, you will still receive the newsletters you signed up for. You can ask us to stop tailoring emails to you at any time, and we will.

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Our email system also records whether emails are opened and links clicked, so we can improve them.

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Photos, videos and stories

We only use photos, videos, stories or feedback for the purpose agreed with you when you gave them, such as our website, social media, campaigns or evidence to policymakers. For children and young people, we ask a parent or carer to agree as well [confirm age threshold].

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You can ask us to stop using your photo, video or story at any time. We will remove it from anything we control, although we may not be able to recall material that has already been printed or shared by others.

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Children and young people

Children and young people have the same data protection rights as adults. Because they are central to LCK's work, we take particular care with their information and explain clearly what we collect and why.

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• If you are under 13, please ask a parent or carer to sign up or fill in forms for you.

• If you are 13 to 17, you can sign up to our emails yourself. We will only send you information suitable for young people, and we encourage you to tell a parent or carer.

• LCK Connected sessions are for young people aged 6 to 17 and need a parent or carer's registration and contact details.

• We keep children's information only as long as we need it, and never use it for fundraising.

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Where we collect information directly from children and young people, we give them privacy information in a form that is appropriate and understandable to them [link to young people's version, if published].

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If anyone shares something that raises a safeguarding concern, we may need to pass it to the relevant authorities without consent. See our Safeguarding page.

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Who do we share information with?

We do not sell personal information. We only share it where there is a proper reason. Where another organisation processes information for LCK, we make sure appropriate data protection arrangements are in place.